Professionalism in Human Service/Working with Colleagues and Clients
Course Code
501912
Most of us spend more time at work than at home, allowing the work place to become a second home and coworkers an extended family. As in any family, employees can get use to being around one another daily and become complacent to proper professional standards. This training is designed to help employees gain an understanding of the importance of adhering to professional standards and demonstrating professionalism at all levels of an organization.
"Don't Forget the Customer Service in Human Services!"
Course Code
501902
Due to the nature of Human Services, often employees experience “burn out” or become “desensitized” to the importance of providing effective customer service when providing services to adults, children, and families of nonprofit organizations. This training is designed to provide participants with an understanding of the value of providing clients with a positive experience, as they seek help from non-profits, human services organizations and social service organizations.