"The information provided was new and updated; the trainer was very knowledgeable and experienced.” Charles A. Culver, Sr. President and Founder, New Vision House of Hope Inc.
"I look forward to bringing this training to my organization.”
L. Ramsey, Deputy Director Family Support: Maryland Family Network.
"You guys did a great job. At first, I was apprehensive; but now I’m glad I had the opportunity to take part in the training series. I would have loved to have this in person". Monique Thomas, MedStar Hobor Hospital, RN
"My staff at William Paca Elementary School enjoyed the training. Staff found the trainer to be highly knowledgeable and the information extremely useful; many of the examples she gave represent our current student body and their families. We have asked her to work with our parents. Stacy Place- Tose’, Principal
"Helping Hands Training & Consulting Services worked very closely with our team to customize the training materials for our associates. The materials were very relevant to our team and the trainer provided information that could be used in within their daily task". Janelle McGhee, Family Service and Health Coordinator, Head Start
"Baltimore Healthy Start has used the services of Helping Hands Training and Consulting Services on numerous occasions. Mrs. Buckson and her team have always come through when needed to meet our training needs, sometimes via trainings already included in their portfolio and other times, they have specifically designed workshops to meet the needs of our team. Most recently we called upon Helping Hands to develop an Employee Wellness and Return to Work series of workshops in response to the COVID-19 pandemic. They developed a comprehensive offering that addressed the concerns and experiences of our staff. The workshops provided tools essential for our successful transition back into the workplace. I would highly recommend Helping Hands for anyone with Human Service Training needs!" Lashelle Stewart, MBA ,Executive Director Baltimore Healthy Start, Inc.
"During the initial phase of my organization, Changing Lives at Home, Inc., Mrs. Buckson provided guidance in the areas of staff development and onboarding. She had great knowledge about how to ensure hiring qualified and confident people that has a background in human services as well as the importance of an orientation and ongoing training. Throughout the startup phase, Mrs. Buckson and I discussed forms for submission of payment, as well as information around monthly or bi monthly staff supervision. Also, Mrs. Buckson made the collection, storage, and distribution of case notes a priority. I found great value in the consulting services she provided and can state with confidence that she is a motivated and responsible person with a high degree of professionalism. Mrs. Buckson’s organization, Helping Hands Training and Consulting Services, proved essential dealing with technical support. The corporation stressed the importance of providing tangible outcomes for children and families, while also emphasizing teaching your advocates the importance of making a connection with the client that you have assigned them. The performance of her work shows expertise in the field of consulting. Therefore, I offer my testimonial with enthusiasm." Latrill Bryant-Bass, MSW Founder and CEO, Changing Lives at Home, Inc
"Helping Hands Training and Consulting has been a vital part of Frederick County Department of Social Services (FCDSS) efforts to identify, create and maintain a Racial Equity Framework. This work started shortly after the tragic death of George Floyd and leaders throughout the organization saw the link between this issue and the growing and obvious disproportionality and disparities that COVID-19 has highlighted. Felecia Veale-Buckson, owner of Helping Hands, approaches her work with the energy, heart and non-judgmental attitude that quickly engages people and sets them at ease even with such a challenging topic. Her background as a sociologist, expertise in trauma-informed care and extensive community work would be an asset to any organization that is interested in furthering work in this area". Debbie Marini, LCSW-C, Director Frederick County Department of Social Services
MedStar Harbor Hospital acquired the services of Helping Hands Training and Consulting Services to spearhead a Team Bonding effort for employees of the Mother Infant unit. After knowledgeable consultation, Mrs. Buckson and her team designed a training schedule and subject matter to meet the needs of our employees. During our time working with Helping Hands, their team demonstrated flexibility needed to ensure that all of the employees had an opportunity to benefit from the training. Mrs. Buckson’s spirit, high energy, and commitment to the training series was commendable. In addition, I was pleased to find that both leadership and employees reported high satisfaction with training delivery and knowledge of the trainers. I look forward to working with them in the future and would highly recommend them to other organizations in the medical field.
Dawn R. Owens, BSN, MBA, RN, CENP
Chief Nursing Officer & Vice President of Patient Care Services
MedStar Harbor Hospital