Working With Clients

(Training, 2.5 hours)

The first step in helping children who have been abused or neglected is learning to recognize and report child abuse and neglect via common indicators. 

This training is designed to help practitioners develop the tools needed to detect the presence of child maltreatment that may be occurring. 

(Training, 2.5 hours)

Human Service organizations deliver services to children and families; conducting outreach services can help practitioners discover hidden barriers to client success. 

This training is designed to identify essential components of home visitation such as its intended functions, preparation, safety, and documentation. 

(Training, 2.5 hours)

Case Management is a methodology that allows Human Service practitioners to complete their workloads efficiently. 

This training is designed to identify the need for case management, help practitioners recognize the benefits of the case management methodology, and outline steps in the process. 

(Training, 2.5 hours)

Due to the high-stakes nature of Human Services work, employees may become desensitized to the critical role of customer service. Refocusing on service delivery enables employees to reassess and refine their approach, ensuring they provide empathetic, effective, and client-centered support. 

This training is designed to explore the concept of customer service in the context of Human Services and gain an understanding of the critical importance of excellent customer service for clients, community members, and partners.

(Training, 2.5 hours)

Recognizing and understanding autism allows educators and practitioners the tools needed to provide tailored support, accommodations, and modifications to help individuals and families coping with autism succeed academically and socially. 

This training is designed to increase knowledge, awareness, and understanding of Autism Spectrum Disorder (ASD), and equip individuals with the skills and strategies needed to support and interact effectively with people with autism.

(Training, 2.5 hours)

 A father-friendly environment is one that celebrates the unique qualities and strengths of fathers, making them feel seen, heard, and valued. A father-friendly environment promotes well-being, fosters learning, and can empower fathers to thrive, build stronger relationships, and become the best versions of themselves.

This training is designed to   

gain knowledge about the importance of creating and maintaining inclusiveness for fathers, so they feel welcome and respected, based on the  

development of  opportunities for growth via resources and activities that promote learning, personal development, for fathers.

(Training, 2.5 hours)

A family partnership is not just a collaboration but a shared responsibility. It is a mutual understanding between the family and teachers. This shared effort enhances child development and well-being in early childhood education, where each party’s contribution is equally important.

This training is designed to Increase practitioners understanding of Performance Standard 1302.52 and the Family Partnership Agreement Process, and develop SMARTER goals designed to encourage parent and family success

(Training, 2.5 hours)

Parent engagement and involvement in education is important because it improves children's academic performance, social skills, and self-confidence. When parents are actively engaged, children tend to perform better in school and develop stronger social skills. Parental involvement also helps children adapt better to school, learning and school culture. 

This training is designed to introduce participants to the difference in parent engagement versus parent involvement in their childes learning process and identify key practices that support parent/educator relationship building.

 

Many individuals' seeking behavioral health and other public services, have histories of trauma-inducing experiences. Motivational Interviewing (MI) is a method that helps people resolve ambivalent feelings and insecurities to find the internal motivation they need to change their life. MI is a practical, empathetic, and short-term process that takes into consideration how difficult it is to make life changes.

This training is designed to introduced participants to terms used to support clients when making the decision to modify and maintain their attempts at life changes. Participants  discuss the benefits of MI as a tool when working with clients.

 Grief is a complex mix of psychological emotions, social, and physical responses that arise from feelings of loss, often triggered by death or similarly significant life-altering events.The way individuals perceive and process grief, and the loss is deeply influenced by the values and norms of their cultural background. 

 This training is designed to help participants deepen their understanding of grief in its many forms, recognize the physical, emotional, and psychological impacts it can have, and appreciate the importance of validating and normalizing the grieving process.